Oct
20

Time to Turn Your Business Model Upside Down Part Two

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WHEN YOU INVERT THE PYRAMID WHAT DOES EVERYONE DO? For those of us working in rapidly changing markets (all of us) where inverting the pyramid is the least we need to do, what are the new priorities for each group: For the STAFF that deals face to face with this powerful ‘new’ customer the struggle… Continue reading »

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Oct
20

Time to Turn Your Business Model Upside Down Part One

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Historically businesses have built the management structure based on a pyramid resembling early military and bureaucratic structures where the power and decision making was with a select few at the pinnacle. Under this tradition the customer (enemy in the case of the military) only received what they were seeking at the whim of that elite… Continue reading »

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Sep
16

Desirable Personal Qualities for People Oriented Managers

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Three more desirable qualities for those that want to excel at being people oriented managers or leaders: RELATIONSHIP BUILDER A) Communicates effectively with those around him/her. B) Understands and practices the principles of good human relations. C) Regularly contacts those people critical to his/her personal and work success. D) Shows genuine interest in the well-being… Continue reading »

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