Nov
04

Questions Managers Must Ask WHY BUSINESSES FAIL – 3

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Poor sales performance is a major contributor to the demise of many. Obvious on the surface however, what’s the problem? Changes in the market place, technological advances, disruption of key relationships, over dependence on one customer or key product and poor sales planning are all major contributors to failure. Two critical planning issues are, quantity… Continue reading »

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Nov
20

Top Five Principles for Excellent Customer Service

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Make yourself and your products or services easy to gain access to. Whether it’s online or through real locations simplicity of access is the key. Make sure your stock levels are well managed and matched to demand. Being out of stock is a sin. When it comes to online access test to web pages with… Continue reading »

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