May
22

SO WHAT ELSE CAN ANTS TELL US ABOUT LEADING & MANAGING Part 2

Recent economic woes must teach us all that the quality of our management and in many cases the weak and unethical behavior of some of our renowned business leaders means we need to get back to some basic principles. Some basics of business and some more ant antics… OUTPUT QUALITY. Another ant variety, ‘Rattue’, can… Continue reading »

Feb
08

POOR QUALITY CAN DESTROY YOUR CAREER AND YOUR BUSINESS!

The plethora if in depth quality studies and methodologies are great for the quality specialists, however what does total quality management (TQM) mean for us regular line managers? If you are to: satisfy the customer, ensure staff motivation is high, keep the bosses off your back, make cost effective decisions, take risks that pay off,… Continue reading »