Aug
26

Communication Listening Summarizing Understand First

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Communication success is about listening, which to be more effective means summarizing and understand first Listening is THE most important communication skill there is, demonstrating that you are listening is the second. How to listen and why is summarizing so important! Through summarizing (and prompting with questions) you can ensure you understand the person you… Continue reading »

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Aug
18

Communication Effective Listening Preparation

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Preparing to listen effectively The first priority is to give your full attention to the sender and resist distractions. This has become more difficult since the use of mobile devices has become more prevalent. If you are truly going to listen you need to turn off your mobile or Blackberry as even if you don’t… Continue reading »

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Aug
03

LOTS OF TALK HOWEVER WHAT ABOUT THE COMMUNICATION?

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Yes lots of people talk however talking is not communication, so what is? I guess the best definition I have come across and/or can come up with is: A shared understanding of what has been transmitted, (by all methods) regarding what has been meant… successfully received which is then confirmed by appropriate the feedback. Of… Continue reading »

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