Nov
13

The Value of Showing the Real You

An excellent talk by Dr Brené Brown on our need to connect with others. The value of allowing yourself to be vulnerable!

Jun
06

Working in a Multicultural Environment “National Influences” part 4

Culture on a national level: Individualist and Collectivist Societies What are the differences between individualist and collectivist societies? Well it is “I” v.’s “We”. In individualist societies the wife and kids need me to support them v.’s in collectivist, the ‘extended’ family, parents, uncles, aunts etc., who will protect me in exchange for my loyalty.… Continue reading »

May
05

Human Relations Communication and the Five Types of Listening part 2

To continue listening… 3) Listening to understand. Business Balls states here “you listen only to the content and fail to receive all the non-verbal sounds and signals, such as tone of voice, facial expression, reaction of speaker to your own listening and reactions”. “Attentive data-only listening is typically driven by a strong personal results motive.… Continue reading »

Oct
23

Twenty Habits to Cultivate to be an Effective Leader Manager

A few thought starters to help us function more effectively as leaders and mangers: HABIT 1: Delegate don’t abdicate… when giving tasks to ‘subordinate’ staff, we need to maintain responsibility for the result (the thing many of us want the least), whilst giving away our authority (the thing many of us want the most). In… Continue reading »

Aug
31

Successful People Oriented Management and Human Realations

Some “must have” personal attributes for successful people oriented management and human relations. COMPASSIONATE INDIVIDUAL A) Readily acknowledges the achievements of others and accepts reasonable limitations and if disciplining of a staff is necessary does it in private. B) Takes a sympathetic approach to the difficulties of others and avoids trying to capitalize on their… Continue reading »