Aug
01

Communication and the Critical Skill of Listening

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Great talk on listening by Julian Treasure. Includes and analysis of listening “filters” and an explanation of some listening practice techniques. Julian talks at (TED) about: The importance to listening of patterns, differences, filters & intention. How we are becoming desensitized and losing our ability to listen and the scary consequences of that fact. 5… Continue reading »

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May
05

Human Relations Communication and the Five Types of Listening part 2

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To continue listening… 3) Listening to understand. Business Balls states here “you listen only to the content and fail to receive all the non-verbal sounds and signals, such as tone of voice, facial expression, reaction of speaker to your own listening and reactions”. “Attentive data-only listening is typically driven by a strong personal results motive.… Continue reading »

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May
05

Human Relations Communication and the Five Types of Listening

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As human relations and communication are probably the most important issues we face if we are to be successful in our careers the discussion of the central communication skill of listening is always an important topic. Bearing in mind we are all different, possessed of different personalities and natural tendencies in how we deal with… Continue reading »

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Dec
18

Factors affecting communication and communication’s pivotal point!

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A pretty standard list of communication barriers usually includes such items as: • unclear or incomplete messages • jargon or words with multiple interpretations • disabilities and other impediments • age, gender or sexual orientation • relative status or respect for the sender • lack of empathy or concern • stereotyping or prejudice • conditions… Continue reading »

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Aug
26

Communication Listening Summarizing Understand First

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Communication success is about listening, which to be more effective means summarizing and understand first Listening is THE most important communication skill there is, demonstrating that you are listening is the second. How to listen and why is summarizing so important! Through summarizing (and prompting with questions) you can ensure you understand the person you… Continue reading »

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Aug
18

Communication Effective Listening Preparation

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Preparing to listen effectively The first priority is to give your full attention to the sender and resist distractions. This has become more difficult since the use of mobile devices has become more prevalent. If you are truly going to listen you need to turn off your mobile or Blackberry as even if you don’t… Continue reading »

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Aug
05

HOW EFFECTIVE IS OUR CORPORATE COMMUNICATION?

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Effective corporate communication, huh of course you may say… I do emails and bulletins and go to meetings! The method buy which information travels around our organization can either thrill us or kill us! Communication remember is ‘the shared understanding of what has been transmitted, about what has been meant, successfully received and confirmed by… Continue reading »

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Aug
03

LOTS OF TALK HOWEVER WHAT ABOUT THE COMMUNICATION?

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Yes lots of people talk however talking is not communication, so what is? I guess the best definition I have come across and/or can come up with is: A shared understanding of what has been transmitted, (by all methods) regarding what has been meant… successfully received which is then confirmed by appropriate the feedback. Of… Continue reading »

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