Aug
01

Communication and the Critical Skill of Listening

by

Great talk on listening by Julian Treasure. Includes and analysis of listening “filters” and an explanation of some listening practice techniques. Julian talks at (TED) about: The importance to listening of patterns, differences, filters & intention. How we are becoming desensitized and losing our ability to listen and the scary consequences of that fact. 5… Continue reading »

Leave comment

May
18

Being Professional: Tips on Writing Better Business English

by

It constantly amazes me that so-called professional writers use such poor English in their written communication. Now none of us are perfect however a few simple rules can at least help us look and hopefully become, a little more proficient in the way we communicate. Tip one: When you use “and” in a sentence don’t… Continue reading »

Leave comment

Apr
21

The 10 Commandments of Effective Communication

by

Communication Commandment 1: Thou shall not make personal attacks, nor be sarcastic, insulting, mocking or scoffing. Communication Commandment 2: Thou shall not hide by avoiding responding to emails or calls, or use total silence when face to face. Communication Commandment 3: Thou shall not interrupt, arrogantly cut in with your own views, nor just be… Continue reading »

Leave comment

Feb
18

Building Effective Communication Skills – The Basics

by

Communication Skills Are About Transmitting Ideas Not Just Talking Communication is… “Achieving a state of shared understanding of the message transmitted”. Communication only occurs when the receiver fully comprehends what you mean. Communication to be successful must be confirmed by appropriate feedback that demonstrates that understanding. Communication is not… just telling someone something! So what’s… Continue reading »

1 comment

Apr
12

Interpersonal Communication Barriers – Do You Have a Problem?

by

To start at the blunt end of communication problems obviously if a relationship with others is desired it will be very difficult if the other party uses a tactic of total withdrawal by refusing to engage in any interpersonal contact. This is a blatant act that is easy to recognize and can be virtually impossible… Continue reading »

4 comments

Dec
18

Factors affecting communication and communication’s pivotal point!

by

A pretty standard list of communication barriers usually includes such items as: • unclear or incomplete messages • jargon or words with multiple interpretations • disabilities and other impediments • age, gender or sexual orientation • relative status or respect for the sender • lack of empathy or concern • stereotyping or prejudice • conditions… Continue reading »

2 comments

Aug
26

Communication Listening Summarizing Understand First

by

Communication success is about listening, which to be more effective means summarizing and understand first Listening is THE most important communication skill there is, demonstrating that you are listening is the second. How to listen and why is summarizing so important! Through summarizing (and prompting with questions) you can ensure you understand the person you… Continue reading »

Leave comment

Aug
18

Communication Effective Listening Preparation

by

Preparing to listen effectively The first priority is to give your full attention to the sender and resist distractions. This has become more difficult since the use of mobile devices has become more prevalent. If you are truly going to listen you need to turn off your mobile or Blackberry as even if you don’t… Continue reading »

Leave comment

Aug
11

FACTORS NEGATIVELY IMPACTING OUR ABILIY TO COMMUNICATE PART 1

by

Factors affecting how we communicate with others as “SENDERS” and “RECEIVERS” (the judgments we often make usually unconsciously) and some potentially damaging self talk.. Individual differences – “he’s very young, must be a bit stupid and inexperienced better explain this slowly two or three times” Cultural differences – “she’s an accountant bean counter, this will… Continue reading »

Leave comment

Aug
05

HOW EFFECTIVE IS OUR CORPORATE COMMUNICATION?

by

Effective corporate communication, huh of course you may say… I do emails and bulletins and go to meetings! The method buy which information travels around our organization can either thrill us or kill us! Communication remember is ‘the shared understanding of what has been transmitted, about what has been meant, successfully received and confirmed by… Continue reading »

1 comment

Older posts «