May
05

Human Relations Communication and the Five Types of Listening part 2

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To continue listening… 3) Listening to understand. Business Balls states here “you listen only to the content and fail to receive all the non-verbal sounds and signals, such as tone of voice, facial expression, reaction of speaker to your own listening and reactions”. “Attentive data-only listening is typically driven by a strong personal results motive.… Continue reading »

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Aug
18

Communication Effective Listening Preparation

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Preparing to listen effectively The first priority is to give your full attention to the sender and resist distractions. This has become more difficult since the use of mobile devices has become more prevalent. If you are truly going to listen you need to turn off your mobile or Blackberry as even if you don’t… Continue reading »

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