Nov
09

Does Frontline Plus Protect Your Dog From Paralysis Ticks?

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I have recently lost my Portuguese Water Dog pup “One-One” to a paralysis tick. Both it and my other dog Chloe were supposedly ‘protected’ (on reading the packet again it says “control”) by Frontline Plus. Luckily I found a tick that was also on Chloe a few weeks earlier and removed it early enough and she did not… Continue reading »

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Sep
14

Why Saying NO is So Important

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I have recently been engaged in building and promoting a website for a local Rotary Club. To raise funds for the club it was decided to “monetize” the site by offering advertising space to local businesses in the area. The club is located in a small to medium country town with most businesses reportedly “doing… Continue reading »

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Apr
13

Delegation: 20 Rules, a Quick Checklist

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Delegation Rule 1 Only do it if you want to develop your staff not to just dump work. Delegation Rule 2 Trust them first, train & test for competence before you delegate, Delegation Rule 3 Clearly define the tasks that must be done and limits of authority attached. Delegation Rule 4 Explain what’s in it… Continue reading »

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Nov
13

The Value of Showing the Real You

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An excellent talk by Dr Brené Brown on our need to connect with others. The value of allowing yourself to be vulnerable!

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Oct
05

Employee Empowerment Needs an Organizational Culture That Seeks Empowerment

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As culture is developed based on traditions, beliefs, rituals, information and language (communication) to develop an organizational culture of empowerment you need to understand how all these factors come about. The primary issues are the development of a shared vision, full understanding by all involved of the mission, setting of clear goals and as I… Continue reading »

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May
22

SO WHAT ELSE CAN ANTS TELL US ABOUT LEADING & MANAGING Part 2

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Recent economic woes must teach us all that the quality of our management and in many cases the weak and unethical behavior of some of our renowned business leaders means we need to get back to some basic principles. Some basics of business and some more ant antics… OUTPUT QUALITY. Another ant variety, ‘Rattue’, can… Continue reading »

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May
05

Human Relations Communication and the Five Types of Listening part 3

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Finally… 5) Facilitative Listening This goes beyond even empathic listening because it implies and requires that you are able to extend an especially helpful approach to the other person or people. A crucial factor here is “the capability to interpret the cognisance or self-awareness  of the speaker and the extent to which you are hearing… Continue reading »

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May
05

Human Relations Communication and the Five Types of Listening part 2

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To continue listening… 3) Listening to understand. Business Balls states here “you listen only to the content and fail to receive all the non-verbal sounds and signals, such as tone of voice, facial expression, reaction of speaker to your own listening and reactions”. “Attentive data-only listening is typically driven by a strong personal results motive.… Continue reading »

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May
05

Human Relations Communication and the Five Types of Listening

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As human relations and communication are probably the most important issues we face if we are to be successful in our careers the discussion of the central communication skill of listening is always an important topic. Bearing in mind we are all different, possessed of different personalities and natural tendencies in how we deal with… Continue reading »

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Apr
12

Interpersonal Communication Barriers – Do You Have a Problem?

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To start at the blunt end of communication problems obviously if a relationship with others is desired it will be very difficult if the other party uses a tactic of total withdrawal by refusing to engage in any interpersonal contact. This is a blatant act that is easy to recognize and can be virtually impossible… Continue reading »

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