Mar
30

Empowerment: The Development of an Empowered Workforce

The concept of staff empowerment is often spoken about and even claimed as policy by many organizations. It seems from experience and much I have read that the methods and requirements for implementation of successful staff empowerment programs are often badly misunderstood and/or mismanaged. I found this five stage model some time ago however cannot… Continue reading »

Feb
23

Managing Meetings

First major meeting issue – is the meeting really necessary? Ingrained “meeting rituals” have existed in every organization I have ever worked for. Many meetings through habit or even plain bad practice become nothing more than “disguised working” or even ritualized “social events”. Often, if we think clearly about it, desired work outcomes from both… Continue reading »

Feb
18

Building Effective Communication Skills – The Basics

Communication Skills Are About Transmitting Ideas Not Just Talking Communication is… “Achieving a state of shared understanding of the message transmitted”. Communication only occurs when the receiver fully comprehends what you mean. Communication to be successful must be confirmed by appropriate feedback that demonstrates that understanding. Communication is not… just telling someone something! So what’s… Continue reading »

Jan
19

Effective Delegation, Management & Leadership Success

What exactly is delegation? Not a silly question, many think they know and don’t. Delegation of a task or activity to someone in our team or department, even though it is a central function of management, is often a greatly misunderstood process. Recently I read a paper by a gentleman with a PhD who stated… Continue reading »

Dec
01

Brainstorming: A Quick Guide and Sample Brainstorming Method

Brainstorming is technique used to generate a large number of ideas quickly. There are a variety of methods that can be used and a number of basic concepts to follow. . Each member of a group, may be invited to put forward ideas concerning a problem under consideration. . Wild ideas are safe to offer,… Continue reading »

Nov
13

The Value of Showing the Real You

An excellent talk by Dr Brené Brown on our need to connect with others. The value of allowing yourself to be vulnerable!

Nov
12

Inspiration – People ARE Awesome!

Shows what practice, commitment, skill and a little luck can achieve! Great… or if you prefer AWESOME!

Oct
17

RECRUITMENT QUESTIONS LIST FOR LINE MANAGERS – BETTER INTERVIEWS

Most managers are lousy at interviewing new staff candidates… astounded…? I am willing to bet that if you ask your line mangers what questions they ask during interviews they will stare at you blankly, shuffle their feet and act as if you just crawled out from under a piece of old cheese. There is a… Continue reading »

Oct
11

Why Managers Particularly Young Managers Should Join Rotary

Sometimes doing what you’re told works out well in the long run. I only joined Rotary because the chief executive of our company insisted on it. I still remember the excitement of being appointed to my first branch management position way back in the early ’80′s. One of the things that came as a bit… Continue reading »

Oct
05

Employee Empowerment Needs an Organizational Culture That Seeks Empowerment

As culture is developed based on traditions, beliefs, rituals, information and language (communication) to develop an organizational culture of empowerment you need to understand how all these factors come about. The primary issues are the development of a shared vision, full understanding by all involved of the mission, setting of clear goals and as I… Continue reading »

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