Mar
30

Empowerment: The Development of an Empowered Workforce

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The concept of staff empowerment is often spoken about and even claimed as policy by many organizations. It seems from experience and much I have read that the methods and requirements for implementation of successful staff empowerment programs are often badly misunderstood and/or mismanaged. I found this five stage model some time ago however cannot… Continue reading »

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Dec
19

Office Bullying – What Can You Do To Overcome Bullying!

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Bullying and abuse can occur in many ways. Common complaints are; being yelled at, being denigrated in front of others, name calling, constant joking about an individual, personal verbal attacks in private, isolation through ignoring someone and threats of sanctions or penalties. Extremely serious situations can escalate to physical contact, work sabotage – often in… Continue reading »

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Oct
05

Employee Empowerment Needs an Organizational Culture That Seeks Empowerment

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As culture is developed based on traditions, beliefs, rituals, information and language (communication) to develop an organizational culture of empowerment you need to understand how all these factors come about. The primary issues are the development of a shared vision, full understanding by all involved of the mission, setting of clear goals and as I… Continue reading »

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Jun
04

Working in a Multicultural Environment Predispositions continued part 3

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As I mentioned a study by Hofstede perhaps it wise to at least look at his work on cultures. Although I think it is best to make judgments on individuals as individuals it is at least worth considering the issues that give each of us a propensity to behave in a certain manner. Again I… Continue reading »

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Apr
28

INFLUENCING OTHERS – WHEN ALL ELSE FAILS – STATING EXPECTATIONS

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I guess we would all prefer be “sold rather than told” however sometimes if we need to co-opt the assistance of others we just don’t have the time to influence by negotiation or to engender enthusiasm for an idea or work goal. Often when the pressure to produce is on, the only option is to… Continue reading »

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Apr
24

Influence and Choosing the Most Appropriate Influence Strategy

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At work there are many different situations where you need to influence others particularly as a manager or leader. So which influence strategy is most appropriate in each situation. Here is a quick basic checklist. Situation • There are conflicting views or needs between you and others • There is a genuine opportunity for give… Continue reading »

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Apr
07

The 5 Sources of Power and How to Become Powerful part 2

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Expert power Expert power is based on the specialized knowledge or skills that an individual has which can be contributed or withheld. Generally, individuals are positive about being lead, or at least influenced, by those whom they regard as ‘an expert’. This form of power is “comparative” and the holder of this type of power… Continue reading »

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Apr
07

The 5 Sources of Power and How to Become Powerful part 1 cont.

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Information or communication power This power is derived from being able to control the flow of information, or to be able to edit and be selective about what is passed on. “The information may be horizontal, to be shared with colleagues, or vertical, to be passed up or down through a formal organizational structure”.  This… Continue reading »

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Apr
07

The 5 Sources of Power and How to Become Powerful

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Formal, legitimate, delegated, authority or position power This form of power comes from an individual’s designated role and the role’s relative status within the organization. Commonly this power entails the right to organize people and resources. As this form power is conferred by the organization if the position or role is lost so is the… Continue reading »

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