Recently I have been involved in a visioning process and it reminded of the most common problem that occurs in organizations as they attempt to match their reality with their desires. Hours can be spent setting a vision, supporting it with a mission and checking it for validity against our values. Usually everyone will enthusiastically… Continue reading »
Sep
07
Career Success and the Need for a Sense of Urgency
I recently built a small website for a private customer which represented about three days work over a week or so. The customer (also a friend) had mentioned he wanted a website quite a few months earlier however after a few follow-ups he told he had put the project on hold. From our conversations I… Continue reading »
Apr
13
Delegation: 20 Rules, a Quick Checklist
Delegation Rule 1 Only do it if you want to develop your staff not to just dump work. Delegation Rule 2 Trust them first, train & test for competence before you delegate, Delegation Rule 3 Clearly define the tasks that must be done and limits of authority attached. Delegation Rule 4 Explain what’s in it… Continue reading »
Mar
30
Empowerment: The Development of an Empowered Workforce
The concept of staff empowerment is often spoken about and even claimed as policy by many organizations. It seems from experience and much I have read that the methods and requirements for implementation of successful staff empowerment programs are often badly misunderstood and/or mismanaged. I found this five stage model some time ago however cannot… Continue reading »
Feb
06
Are You Leading or Just Managing?
Being a leader-manager can be an “iffy” proposition. Four “ifs” to begin with. If you are controlling your work group, rarely leave your department, constantly micro manage all processes to check what the staff are up to, constantly defining what a ‘good’ job looks like, stipulating standards, insisting on a rigorous regime of task methodology… Continue reading »
Jan
19
Effective Delegation, Management & Leadership Success
What exactly is delegation? Not a silly question, many think they know and don’t. Delegation of a task or activity to someone in our team or department, even though it is a central function of management, is often a greatly misunderstood process. Recently I read a paper by a gentleman with a PhD who stated… Continue reading »
Nov
04
Questions Managers Must Ask WHY BUSINESSES FAIL – 3
Poor sales performance is a major contributor to the demise of many. Obvious on the surface however, what’s the problem? Changes in the market place, technological advances, disruption of key relationships, over dependence on one customer or key product and poor sales planning are all major contributors to failure. Two critical planning issues are, quantity… Continue reading »
Oct
31
A Manager’s Questions WHY BUSINESSES FAIL – 2
A quote from credit reporting agency, “the reasons businesses fail don’t change much” and ‘we used to ask why the businesses failed, but we discontinued the surveys because the reasons were very stable’. They went on to say, “ninety percent of failures are the result of bad management and the other big reason is failure… Continue reading »
Oct
30
Essential Management Questions WHY BUSINESSES FAIL – 1
With the recent world economic debacle I guess it would be easy for some to justify their organization’s problems on what has been a major business paradigm shift. It is however true that many organizations weathered to storm quite well while others are still floundering in the doldrums. So what is that management can do… Continue reading »
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