Poor sales performance is a major contributor to the demise of many. Obvious on the surface however, what’s the problem? Changes in the market place, technological advances, disruption of key relationships, over dependence on one customer or key product and poor sales planning are all major contributors to failure. Two critical planning issues are, quantity… Continue reading »
Oct
31
A Manager’s Questions WHY BUSINESSES FAIL – 2
A quote from credit reporting agency, “the reasons businesses fail don’t change much” and ‘we used to ask why the businesses failed, but we discontinued the surveys because the reasons were very stable’. They went on to say, “ninety percent of failures are the result of bad management and the other big reason is failure… Continue reading »
Oct
11
Why Managers Particularly Young Managers Should Join Rotary
Sometimes doing what you’re told works out well in the long run. I only joined Rotary because the chief executive of our company insisted on it. I still remember the excitement of being appointed to my first branch management position way back in the early ’80′s. One of the things that came as a bit… Continue reading »
Oct
05
Employee Empowerment Needs an Organizational Culture That Seeks Empowerment
As culture is developed based on traditions, beliefs, rituals, information and language (communication) to develop an organizational culture of empowerment you need to understand how all these factors come about. The primary issues are the development of a shared vision, full understanding by all involved of the mission, setting of clear goals and as I… Continue reading »
Aug
20
Management Success and the Value of Failure
I still remember making a mistake as a young supervisor that cost the company I worked for $3,500.00. Of course my immediate thoughts were that I would at best be chastised and at worst be sacked. My punishment was a little loss of face as what I had done became a training bulletin to discourage… Continue reading »
Jul
02
We Often Hear the term “Working Smarter” so WHAT IS WORKING SMARTER?
Working smarter is about finding new ways to get the same results in less time. Working smarter is about “doing more with less” and is the basis for increased productivity. The infamous 80/20 rule suggests that 80 percent of our results come from just 20 percent of our efforts. Conversely I have through experience found… Continue reading »
Jun
13
Leader or Despot Which Management Style is More Like You?
Sometime back a friend asked me if I could come up with a leadership anagram. Bearing in mind that in reality our leadership or management style is probably somewhere along a continuum between despotic through democratic to laissez-faire perhaps the following anagram extremes can at least serve as reminders of the best and worst of… Continue reading »
Jun
08
Working in a Multicultural Environment “National and Family Influences” part 5
Hofstede’s findings in full can be found on the web and I recommend them as a great way to start thinking about the differences you may encounter in a multicultural or international workplace. In a particular it can explain why many around us (that come from high uncertainty avoidance societies) show anxiety about an uncertain… Continue reading »
Jun
06
Working in a Multicultural Environment “National Influences” part 4
Culture on a national level: Individualist and Collectivist Societies What are the differences between individualist and collectivist societies? Well it is “I” v.’s “We”. In individualist societies the wife and kids need me to support them v.’s in collectivist, the ‘extended’ family, parents, uncles, aunts etc., who will protect me in exchange for my loyalty.… Continue reading »
Jun
04
Working in a Multicultural Environment Predispositions continued part 3
As I mentioned a study by Hofstede perhaps it wise to at least look at his work on cultures. Although I think it is best to make judgments on individuals as individuals it is at least worth considering the issues that give each of us a propensity to behave in a certain manner. Again I… Continue reading »





