Recently I have been involved in a visioning process and it reminded of the most common problem that occurs in organizations as they attempt to match their reality with their desires. Hours can be spent setting a vision, supporting it with a mission and checking it for validity against our values. Usually everyone will enthusiastically… Continue reading »
Aug
07
Presidents, Leaders, Change and Hardwired Humans
I watched in amazement as the president of a charity organization resigned three weeks into his term. The issue that has bought him to this course of action was his difficulty in instigating a change process. A new vision statement had been drawn up and he was seeking “buy in” from the group. He was,… Continue reading »
Aug
01
Communication and the Critical Skill of Listening
Great talk on listening by Julian Treasure. Includes and analysis of listening “filters” and an explanation of some listening practice techniques. Julian talks at (TED) about: The importance to listening of patterns, differences, filters & intention. How we are becoming desensitized and losing our ability to listen and the scary consequences of that fact. 5… Continue reading »
Jul
01
Leadership Wisdom Quotes from Steve
I often look at successful tweeter Steve Keating’s words of wisdom and found a whole stream of inspirational tweets at the end of June 2011. I thought a few of his quotes would be a good start for the financial year 2011-12. Here they are: “Excellence is an attitude.” “No title or position in the… Continue reading »
Apr
29
Why Being Able to Speak Effectively in Public is so Important
As the pressure to stand out in a more competitive and globalized world increases the need to be able to speak confidently in public is becoming more central to our success. For all of us it is important to be able convince others of the validity of our point of view, to sell our ideas,… Continue reading »
Apr
13
Delegation: 20 Rules, a Quick Checklist
Delegation Rule 1 Only do it if you want to develop your staff not to just dump work. Delegation Rule 2 Trust them first, train & test for competence before you delegate, Delegation Rule 3 Clearly define the tasks that must be done and limits of authority attached. Delegation Rule 4 Explain what’s in it… Continue reading »
Mar
30
Empowerment: The Development of an Empowered Workforce
The concept of staff empowerment is often spoken about and even claimed as policy by many organizations. It seems from experience and much I have read that the methods and requirements for implementation of successful staff empowerment programs are often badly misunderstood and/or mismanaged. I found this five stage model some time ago however cannot… Continue reading »
Feb
23
Managing Meetings
First major meeting issue – is the meeting really necessary? Ingrained “meeting rituals” have existed in every organization I have ever worked for. Many meetings through habit or even plain bad practice become nothing more than “disguised working” or even ritualized “social events”. Often, if we think clearly about it, desired work outcomes from both… Continue reading »
Feb
06
Are You Leading or Just Managing?
Being a leader-manager can be an “iffy” proposition. Four “ifs” to begin with. If you are controlling your work group, rarely leave your department, constantly micro manage all processes to check what the staff are up to, constantly defining what a ‘good’ job looks like, stipulating standards, insisting on a rigorous regime of task methodology… Continue reading »
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