Oct
31

A Manager’s Questions WHY BUSINESSES FAIL – 2

A quote from credit reporting agency, “the reasons businesses fail don’t change much” and ‘we used to ask why the businesses failed, but we discontinued the surveys because the reasons were very stable’. They went on to say, “ninety percent of failures are the result of bad management and the other big reason is failure… Continue reading »

Oct
11

Why Managers Particularly Young Managers Should Join Rotary

Sometimes doing what you’re told works out well in the long run. I only joined Rotary because the chief executive of our company insisted on it. I still remember the excitement of being appointed to my first branch management position way back in the early ’80′s. One of the things that came as a bit… Continue reading »

Oct
05

Employee Empowerment Needs an Organizational Culture That Seeks Empowerment

As culture is developed based on traditions, beliefs, rituals, information and language (communication) to develop an organizational culture of empowerment you need to understand how all these factors come about. The primary issues are the development of a shared vision, full understanding by all involved of the mission, setting of clear goals and as I… Continue reading »

Oct
04

The Strategy and Tech Side of Social Media and Personal Branding

There’s lots of talk today about personal branding. Personal branding is also inextricably linked to social media. Social media choices are vast and it can be a bit confusing in a busy life as to where to concentrate your efforts and which technology to use. FREE DEMO PROGRAM Can I suggest a four pronged approach.… Continue reading »

Sep
05

20 Keys to Winning in Periods of Rapid Change

The first thing we must do is acknowledge that things continually change. Simple and obvious perhaps however many will delude themselves into believing life is stable, secure and constant and that maintenance of the status-quo is worth investing the energy in, in order to maintain that position. Once change is accepted as a constant and… Continue reading »

Aug
20

Management Success and the Value of Failure

I still remember making a mistake as a young supervisor that cost the company I worked for $3,500.00. Of course my immediate thoughts were that I would at best be chastised and at worst be sacked. My punishment was a little loss of face as what I had done became a training bulletin to discourage… Continue reading »

Aug
19

Career Advice: You’re Never Out to Lunch – Telephone Diplomacy

Obviously we all go to lunch on most work days however when our staff are explaining why we can’t take a telephone call they should never say we are “having lunch”, “in the lunchroom” or “out to lunch”. Actually the information that inept staff or colleagues will offer over the phone is often astounding. In… Continue reading »

Jul
02

We Often Hear the term “Working Smarter” so WHAT IS WORKING SMARTER?

Working smarter is about finding new ways to get the same results in less time. Working smarter is about “doing more with less” and is the basis for increased productivity. The infamous 80/20 rule suggests that 80 percent of our results come from just 20 percent of our efforts. Conversely I have through experience found… Continue reading »

Jun
17

Effective Business Writing: Letters, Reports, Memos and Emails the B and C of the ABC Method, Brevity and Clarity

to continue Effective Business Writing… b) Brevity As with speaking one of the quickest ways to lose your audience ti to circle around the topic or by indulging in the proverbial ‘beating-about-the-bush’. There is an old sales letter adage that if you don’t capture your audiences attention in the first ten words you have lost… Continue reading »

Jun
08

Working in a Multicultural Environment “National and Family Influences” part 5

Hofstede’s findings in full can be found on the web and I recommend them as a great way to start thinking about the differences you may encounter in a multicultural or international workplace. In a particular it can explain why many around us (that come from high uncertainty avoidance societies) show anxiety about an uncertain… Continue reading »

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