I often look at successful tweeter Steve Keating’s words of wisdom and found a whole stream of inspirational tweets at the end of June 2011. I thought a few of his quotes would be a good start for the financial year 2011-12. Here they are: “Excellence is an attitude.” “No title or position in the… Continue reading »
Apr
29
Why Being Able to Speak Effectively in Public is so Important
As the pressure to stand out in a more competitive and globalized world increases the need to be able to speak confidently in public is becoming more central to our success. For all of us it is important to be able convince others of the validity of our point of view, to sell our ideas,… Continue reading »
Apr
21
The 10 Commandments of Effective Communication
Communication Commandment 1: Thou shall not make personal attacks, nor be sarcastic, insulting, mocking or scoffing. Communication Commandment 2: Thou shall not hide by avoiding responding to emails or calls, or use total silence when face to face. Communication Commandment 3: Thou shall not interrupt, arrogantly cut in with your own views, nor just be… Continue reading »
Feb
23
Managing Meetings
First major meeting issue – is the meeting really necessary? Ingrained “meeting rituals” have existed in every organization I have ever worked for. Many meetings through habit or even plain bad practice become nothing more than “disguised working” or even ritualized “social events”. Often, if we think clearly about it, desired work outcomes from both… Continue reading »
Feb
06
Are You Leading or Just Managing?
Being a leader-manager can be an “iffy” proposition. Four “ifs” to begin with. If you are controlling your work group, rarely leave your department, constantly micro manage all processes to check what the staff are up to, constantly defining what a ‘good’ job looks like, stipulating standards, insisting on a rigorous regime of task methodology… Continue reading »
Dec
08
Change is Inevitable; Winning During Change is Possible – 6 Rules
1. The first step is to acknowledge that things continually change. Obvious you may say, however many of us seem to believe life is stable, secure, constant and what was (or is) can be maintained into the future. Much of the trouble in the world is caused I suggest by groups that try hard (sometimes… Continue reading »
Dec
03
Preparing for Job Interview – 10 Critical Pre-Interview Tips
1. Know How to Get There: Say your interview is in three days time. Sometime between now and then at the same time of day do a practice run on how to get there. If this is not possible plan to get to the interview location one hour before the appointed time. You can then… Continue reading »
Nov
04
Questions Managers Must Ask WHY BUSINESSES FAIL – 3
Poor sales performance is a major contributor to the demise of many. Obvious on the surface however, what’s the problem? Changes in the market place, technological advances, disruption of key relationships, over dependence on one customer or key product and poor sales planning are all major contributors to failure. Two critical planning issues are, quantity… Continue reading »





