Over the years many of my trainees have complained that politics in their organizations plays a greater role in career success than competence to do the job. Well that may or may not be the reality however when humans gather politics will always be an important part of the equation and our personal success and even our existence will depend on our political abilities.
As Plato puts it: “One of the penalties for refusing to participate in politics is that you end up being governed by your inferiors.”
Research shows that successful managers (those promoted) spend almost half of their work time networking while effective (do a ‘good’ job) managers spend only about 10%. When we add in time spent communicating, successful managers spend a little over three quarters of their time in what we may call “human relations activities” while effective managers spend a little over half of their time. This means to be successful only about 25% of time is spent doing ‘the real work’.
With out doubt as managers our role is to get things done through other people, so whether we seek success or effectiveness we must become human relations’ experts and I suggest, be our own best ‘spin doctors’. Wherever people are together politics will always play a part in group relations and in the interactions between individuals as each member attempts to satisfy their own needs and wants. We are all selfish after all.
So if we must all engage in the politics at our workplace how do we become more astute at the game?
Firstly we must publicize our successes. Learning how to ‘show off’ without appearing to do so can be a great asset. Try this… next time you have a win smile, whistle and dance around, show some enthusiasm… people will want to know why you are so happy and elated… well I’ve had a great day… I won this deal or I’ve cracked this problem or whatever, tell your story, (but don’t rave on, short is sweet).
POLITICS, IF YOU DON’T LIKE IT, OR CAN’T HANDLE IT… BEST BECOME SELF-EMPLOYED!
Secondly, look like a winner. View those around you that are at the top of your organisation and learn from their style. Don’t hang around with the ‘grumble group’, find out whether your company culture appreciates risk takers or avoiders, rule followers or breakers and live within these constraints. Learn the difference between form and substance, how something looks is often more important than how things really are. This even applies to dress and presentation. If the top wears dark blue suits, white shirts, red ties and clean-shaven faces you do the same. But I’ve always had a beard, my wife likes it… go work for your wife then.
Thirdly, why not make yourself indispensable. No one can do that you might say, however back to form and substance… you can appear to be. If the management believe that you can provide a service that is hard to replace you will gain a great political advantage. Example, if you have a strong relationship with a key customer’s senior personnel spend time to keep them more than just satisfied. If you are in close contact with, regulatory or government departments such as customs, tax, labour or industry, look after your contact (bearing in mind the ethics of your company). Again, if you are an astute computer operator in the IT department, fix the senior exec’s problems yourself, don’t delegate. Senior executives are too busy with the big picture to be experts in each field of the companies operation. So, pick a critical area that you have a reasonable level of competence in and make yourself the helpful expert in that field. Provide information on developments in your area and get the information to those that control your future… the bosses.
“I HAVE COME TO THE CONCLUSION THAT POLITICS ARE TOO SERIOUS A MATTER TO BE LEFT TO THE POLITICIANS” – CHARLES DeGAULLE
Politics, you won’t hate it as much if you become better at ‘the game’!
Powerful allies are important for political success. Bosses are formal leaders however all organisations have informal leaders that can come from any level of the company. Don’t ignore the informal networks in your organisation and make yourself valuable or at least a neutral when dealing with such groups and never place yourself in open conflict. Remember sometimes ‘it is better to say nothing and appear a fool than to open your mouth and leave no doubt’. Similarly avoid the fringe members or powerless individuals in your organisation. In one company I worked for they where known as ‘the lemons’, they always liked ‘the way it was in the good old days’ and proffered opinions on why everything the company is doing now won’t work. This group loves an audience, will give advice and will make friends easily. They will also laugh inwardly as they recruit another to their misery. Keep away at all costs.
Power is linked to control of resources so effort must be placed into gaining as much resource control as possible. Even secretaries know the value of the key to the stationary cupboard or how devastating they can be by holding a memo back for 24 hours. Successful politics and power are inextricably linked so if you see a chance to control any company resource (crucial contacts, physical assets, expert knowledge etc) you must take charge.
“TURN ON TO POLITICS, OR POLITICS WILL TURN ON YOU” – Ralph Nader
A final few thoughts on how we can become more successful in the critical success area of… politics.
Bosses can be a pain in the butt however in reality our relationship with ‘the company’ is no more than a reflection of our relationship with our boss (and perhaps his or her boss). When people think of working in a company in terms of ‘good’ or ‘bad’, they are trying to credit the company with possessing a ‘soul’, which it does not (and never will) have. Trying to humanise a company is dangerous and in fact borders on stupid. How we fit in our company is purely a reflection of the association we enjoy (or otherwise) with our immediate ‘superiors’. Obviously then we need to be politically astute in dealing with the boss which means we must make them look good every chance we get. To flourish we must give the bosses our full support and if they are under attack from others, always take their side. If you are seen as disloyal to your current boss you will be perceived as disloyal to all others, including those you may work for in the future. Remember bosses come and bosses go, learn from the bad and enjoy the good.
Lastly, selling rather than telling is always the preferable option. If you need engage in arguments develop the skill to remove the perception of personal desire from the conflict (even though they will always be a factor). The ‘trick’ is to frame all arguments in terms of the company’s interests rather than our own. Stick to supportable facts, use your company knowledge to negotiate win-wins and never allow yourself to be seen as placing your self-interest above that of the company… even if you are. Failing in this area will lead to your ultimate demise. Lastly, always control you emotions and think with head rather than your heart.
POLITICS: THE THINKING PERSONS SPORT!
*Link for direct page viewers return to main career success blog to check out other posts!
If you are losing the political battle at work and it is time to go to a new employer take a look at the free blank resume form as you will need it if you want to enter a new political arena!
Twelve quick tips for improving your political astuteness
Don’t publicly complain about your boss or colleagues to your co-workers or to other company divisions or departments.
Remain neutral or detached from disputes between others
Don’t become part of the “rumor mill, what you hear about others from others should stay with you alone
When others complain about a boss or co-worker, don’t further inflame the situation by adding another layer of opinion
Don’t ridicule or scoff at others particularly if they are experiencing some misfortune
Question authority or policy decisions only directly to the authority or policy makers and definitely not to or through third parties… and do it with tact and diplomacy
Remember the old communication problem that what you say may not be what the other person hears and what you hear may not be what the other person means so seek clarification and ensure true understanding of the message
When you need to make a complaint or discuss a difficult situation, focus on the situation and facts and keep the resolution of the difficulty as your goal… separate the problem from the people or personalities
Don’t speculate to others on areas you know little or nothing about
Don’t claim credit for others successes nor belittle others successes
Avoid speaking when you are emotional or disturbed by a situation, go away calm down analyze the facts and when presenting the matter or reason for your of your discontent be calm factual and brief
Avoid, groaning, moaning, whining or being a “winger”, if you don’t like something come up with an alternative and suggest it to your workmates, team and/or boss
