Nov
25

Career Advice from Buffet and Gates

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This CNBC video of a town hall meeting at Columbia University with Bill Gates and Warren Buffet is a valuable resource for all of us and particularly those looking for some sound career and business advice. Some of the assets we need as individuals seeking success: Gates: ‘continuing to learn from those that live the… Continue reading »

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Nov
23

BEWARE OF THE SPIN DOCTORS

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WHAT ARE SPIN-DOCTORS AND WHAT IS SPIN? Spin-Doctor is a term that has spread from US politics. Spin-doctors are similar to (and as some complain often confused with) ‘REAL’ public relations or public affairs individuals. Professional Spin-Doctors are used to create ‘spin’ for everything from charities, entertainers, sports people, businesses and politicians. Spin is usually… Continue reading »

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Nov
20

Top Five Principles for Excellent Customer Service

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Make yourself and your products or services easy to gain access to. Whether it’s online or through real locations simplicity of access is the key. Make sure your stock levels are well managed and matched to demand. Being out of stock is a sin. When it comes to online access test to web pages with… Continue reading »

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Nov
16

Rupert Murdoch Interview: Has he lost the plot?

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Watch this interview with Rupert Murdoch who is suggesting (stating) that News Corporation is likely to make its content ‘unfindable’ to users on Google when it launches its paid content strategy. Couple of quotes: “Murdoch said, “We’d rather have fewer people coming to our website, but paying.” User pays and internet… almost an oxymoron in the context… Continue reading »

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Nov
08

How To Build Trust in Organizations with Peers, Colleagues and Bosses

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Trust is an essential part of leadership and being trusted is of course hard to achieve whilst losing trust is easy to do. The elements of trust and actions you must take to be trusted. In your communications be specific and direct. Don’t avoid the “elephant in the room”, bring issues it to the fore… Continue reading »

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Nov
01

What is Motivation & How to ‘Motivate’ Others “orglearn” Video

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What is Motivation & How to ‘Motivate’ Others the first “orglearn” Video. Information on what motivation is really about, a plain talk start on really understanding motivation. A four minute video presentation on motivation that covers the real motivational forces: craving, needs and wants and the desire to satisfy the tension created in all of… Continue reading »

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