Wall Street Journal October 26 2009
“In-house experts, with their specialized knowledge and skills, could be invaluable to both colleagues and managers. But often workers who could use their help in other departments and locations don’t even know they exist.”
Great article talks about assisting staff and mangers to locate the expertise they need within their own organization.
“..so-called expertise-locator systems have become a hot topic in corporate IT. To date, most such systems are centrally managed efforts, and that’s a problem. The typical setup identifies and catalogs experts in a searchable directory or database that includes descriptions of the experts’ knowledge and experience, and sometimes links to samples of their work, such as research reports.”
The article goes on to explain the shortcomings of this traditional approach.
It then discusses the value of social networks, blogs, wikis, tags and web pages. Actually a great solution is coming in the form of Google Wave which may actually the dramatically change way we all collaborate in the future… it really is a wave of innovation. Google it and watch the video.
The rest of this very informative article is here-> http://bit.ly/3JmGOD Sorry you will need to cut and paste however the article is worth it!
So who knows what in YOUR organization and are you able to put your managers in touch with the expertise they need?
1 comment
Tweets that mention Who Knows What in Your Organization? « orglearn.org -- Topsy.com says:
October 27, 2009 at 6:18 am (UTC 0)
[...] This post was mentioned on Twitter by rictownsend and Eric Embree, Dr. Ada. Dr. Ada said: RT @rictownsend: Who Knows What in Your Organization? -> http://bit.ly/3z90sG Good read for leaders! [...]