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To continue with the changing role of managers…

In TRADITIONAL organizations managers coordinate and tell their subordinates what the company wants and how to do it right the first time. In an ENTREPRENEURIAL organization managers need to troubleshoot and facilitate between entrepreneurial employees, other stakeholders, production equipment and corporate systems. WHY… the increasing use of sophisticated information and technology systems and the need for direct multi level & cross function communications necessitates a more sophisticated manager/leader type approach.

TRADITIONAL… being the ‘technical expert’ or ‘company policy and procedure’ expert was a primary function for many in the past. ENTREPRENEURIAL… provide liaison between technical experts and traditional delivery sections of the organization. WHY… the need for interpretation of what the “experts” are saying to senior executives charged with responsibility for overall investment decisions.

TRADITIONAL… adjudicate on customer requests, ‘tell him we can’t deliver until next week’ type functions, inward focusing. ENTREPRENEURIAL… be adept at providing resources needed to compete in the market place and be outward focused. WHY because of increased customer demands for immediate decisions due to ever increasing levels of competition.

ARE THE JOB DESCRIPTIONS AND PROCEDURAL DOCUMENTS FOCUSSED ON THE CUSTOMER OR THE GOOD OLD ‘WAY THINGS WERE’?

Ric (orglearn) **Link for direct page viewers return to main career success blog to check out other posts!

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