Hi Ric,
This is something that I have learned about selling and customers.
“When your selling something first you need to make sure that it meets the needs [or wants] of people you’re trying to sell to however remember that no matter what… “your customer is always right”. You need to build a good relationship with them because if you can build trust with them then more than likely they will buy from you over and over as long as you have what they want to buy.
This is just my experience from being in sales for years. I’m no expert however I have learned a few things along the way.
- They [the prospects] are wanting something that will fix their problem or help them with what ever it might be.
- Also you need to have a good attitude with them in other words be nice to them ask them if there’s anything you can help them with or if they don’t want what they bought then offer them money back or see if they might want to exchange the item for something else or so [to maintain long term loyalty].
- Most important thing you will not always sell something, people like to look around first to see if they can get a better deal or for a lower price.
- Always treat your customers the way you would want to be treated and you just might see results. With out any customers then you don’t have a business. One thing I learned was that after they buy from you always tell them than you for doing business with you or buying because like I said before if you don’t have customers then you want have a business at all to sell things.”
Gary Wilson
http://thewilsonenterprises.com
Thanks Gary… rictownsend [items are Ric addins/edits]
