Jul
29

Double-loop learning badly needed now!

Double-loop learning introduced by psychologist Chris Argyris and philosopher Donald Schön is a concept that proposes (rightly) that if organizations and operators are to “manage problems effectively that originate in rapidly changing and uncertain contexts” they need to implement a new (at the time) form of organizational learning. The must do activity is to involve… Continue reading »

Jul
26

CEOship and Executive Management Dr. Walter Doyle Staples

Article by Dr. W. D. Staples (Kindly provided by James Cousineau) “CEOship and Executive Management A Whole New Paradigm – A New Way of Thinking. We, as business leaders, have a huge responsibility. Consider how civilization has evolved and the critical role corporations have played over the years. Where would we be today without the… Continue reading »

Jul
24

HOW TO DEAL WITH CHANGE PART THREE – ADAPT AND DEVELOP

A final six keys to winning during change. Adapt… even in nature (Galapagos Finches) demonstrate that those that have the greatest capability to survive are those that are most adaptable. Develop a broader range of competence. The days of just being the best ‘technician’ (engineer) are long gone. Think… during a restructure would you choose… Continue reading »

Jul
23

HOW TO DEAL WITH CHANGE PART TWO – OUR CHOICES

ONE OF OUR MOST IMPORTANT CAREER SUCCESS ATTRIBUTES KNOWING HOW TO DEAL WITH CHANGE Six more keys to winning during change. Do not become part of the “but we’ve always done it this way” group or you will become just another victim… which you must refuse to be. Realize that becoming a ‘victim of circumstances’… Continue reading »

Jul
22

HOW TO DEAL WITH CHANGE – SOME BASIC PHILOSOPHY

Change some basic coping (succeeding) philosophy! Six keys to winning during change. Acknowledge that things continually change. Simple and obvious however many will delude themselves into believing life is stable, secure and constant. (Maybe not so much anymore!) Accept that now is the only time you ever really have and live in the present rather… Continue reading »

Jul
20

SEEKING EMPLOYMENT: WHAT ABOUT YOUR EMAIL IMAGE?

When seeking employment your image and particularly the first impression you make is vitally important. I have written in the past about cover letters and resumes and how to enhance your chances of getting an interview. One issue that seems to be overlooked by many is their email address. Now for personal correspondence your email… Continue reading »

Jul
19

Sales and Selling – a letter from Gary Wilson

Hi Ric, This is something that I have learned about selling and customers. “When your selling something first you need to make sure that it meets the needs [or wants] of people you’re trying to sell to however remember that no matter what… “your customer is always right”. You need to build a good relationship… Continue reading »

Jul
17

The importance Developing the company’s Sales Culture

A) The view from Todd Cohen’s Sales Culture Blog Comment” “When I think of sales culture, it means that every person in the organization, from the CEO to the receptionist to the shipping clerk understands that WE ARE ALL IN SALES.” – Eric David.  ([Todd] thanks Eric, my sentiments exactly!)… [and mine as well Ric]… Continue reading »

Jul
16

SIX MORE QUICK SALES (MANAGEMENT) TIPS PROSPECTING AND ATTITUDE

PROSPECTING TIP: Ask if they look in the phone book, you think I’m joking, bet most of your sales staff have never even thought of it. Those who have are often intimidated…. it’s a lot of names and it looks like a lot of work, “hmm best not tie up the phone, a customer might… Continue reading »

Jul
15

What’s the Best Time to Cold Call?

Cold calling is expensive and usually fairly ineffective… however it still has to be done. Many salespeople still go in and pitch rather than knowing how to ask questions to uncover needs and wants. Even worse they do it at the wrong time. “Most sales reps make cold calls basically when they feel like it. … Continue reading »

Older posts «