Equity theory proposes that all individuals compare their level of job inputs and outcomes with those of others and then actively seek to eliminate any inequities. In other words if we believe that we are being correctly rewarded for our efforts in relation to others a state of justice exists, however if we perceive ourselves… Continue reading »
Jun
29
DIFFICULTY WITH STAFF MOTIVATION… IT COULD BE A LINKAGE PROBLEM!
EXPECTANCY THEORY proposes that an individual will act in a certain way based on the expectation that what they do will lead to, or will be linked to, a particular outcome. The motivation ‘value’ is also linked to how that person views the attractiveness of that outcome. The theory focuses on three relationships: The first… Continue reading »
Jun
25
LOOKING FOR LEADERS A DIFFERENT APPROACH
I have spent a large part of my life trying to turn highly qualified technical engineers into managers, then I often get re-hired to turn inept managers into effective leaders. So am I a lousy trainer/facilitator or is the managerial candidature process flawed. Yes we could (and mostly do) make the best engineer the next… Continue reading »
Jun
24
If entrepreneurial organizations need to be learning organizations (and they do)…
What do learning organizations look like? ‘Management encourages a culture of exploration and risk taking and seeks ways to expose staff to new ideas and perspectives’; ‘A market action oriented philosophy drives company leaders and staff and there is a shared belief that he only reason a company has to exist is to serve a… Continue reading »
Jun
23
WANT TO BE MORE ENTREPRENEURIAL? YOU MUST PLAN YOUR LEARNING
…and of course you must learn your planning! Entrepreneurs are active continuous learners If we are to capitalise on future business opportunities we need as entrepreneurial leaders to be ‘entrepreneurial learners’!!! The old think, decide, act and asses (or plan, do, assess and adjust) single loop corporate learning cycles advocated in the past are no… Continue reading »
Jun
20
Staff and customers an unpredictable mix – achieving better customer service standards!
Some basic staff must do’s Something so basic you would wonder why it needs a mention. Know your product so you are the expert, know your company so you are an expert and know your customers real buying motives so you are the expert. So what is a real buying motive… hmmm it’s a Mercedes… Continue reading »
Jun
19
Staff and customers a volatile mix – achieving great customer service standards!
Some basic must do’s Staff must be trained and tested to ensure they can effectively communicate both orally and in writing. If you can’t invest in hiring or training great communicators at least design a broad range of idiot proof form letters that cover common situations and have a senior manager vet them before they… Continue reading »
Jun
18
Successful modern management demands a more entrepreneurial approach
THE DIFFERENCE BETWEEN MANAGERS AND ENTREPRENEURS With the stresses of modern organizational life, rapidly changing markets, more fleeting opportunities plus the vagaries the world economy (at the time of posting this article), organizations more than ever need managers that can be more entrepreneurial in their approach to business. The chief executive of a global leader… Continue reading »
Jun
17
Resume writing tips part eight: don’t upset the reader, hirer’s pet peeves!
Resume Tip A – Avoid Hirer’s “Peeves” Can I suggest you read “Top 30 Executive Resume Pet Peeves of Hiring Decision-Makers” - by Katharine Hansen, Ph.D. before you use the free blank resume form at orglearn! Some of the peeves are: 1. Resume has spelling errors, typos and grammatical flaws. 2. Resume is too long. 3. Resume… Continue reading »
Jun
16
Is it… résumé, resumé or resume, or a CV? (tips part 7)
Resume tip A: Resume Screeners Comments on What They Look For A) In screening the resume the points which I ‘take care of’ particularly would be: 1) Education qualification required for the job 2)Relevant experience [I assume in line with ad specs] 3) Job stability – for me which is very important criteria 4) Location [particularly… Continue reading »
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